AI Visibility Analysis
When someone asks an assistant for a business like yours, does it name you?
More of your customers are asking instead of searching. An assistant answers with three or four businesses and a reason, and that is the whole answer: no list, no page two, no scrolling. You are either in it or you are not, and nothing tells you which.
Why it names your competitor and not you
Not because they are bigger. Because the sources describing them agree with each other and the ones describing you do not.
Your website, your Google listing, your Yelp page and your Facebook page were each written at a different time, by a different person, for a different purpose. So they say different things: different hours, a different list of services, sometimes a different name. Every one of them is yours and every one of them is a little different from the others.
A model resolving that disagreement does the cautious thing and names a business it is more certain about.
The instinct that causes this is a good one, taught deliberately. Write a fresh, better description for each platform, tailored to the audience there. That produces exactly the variation that costs you the answer.
Check it yourself, in ten seconds, before you spend anything
Do this on your own phone. We cannot run it for you in a way that would mean anything: the answer depends on where you are standing and what account you are signed into, so a screenshot from our phone is a claim and your screen is a verdict.
Open Google Maps on your phone, signed in
It has to be the app, signed into your own account. A logged-out browser gets a stripped version of Maps with no conversational answer at all, so the desktop version of this check tells you nothing.
Ask it the way a customer would
Say your city out loud rather than "near me": "I'm looking for a roofer in Glendale." Use the words your customers use for what you do, not the words on your business licence. Ask for one thing, the ordinary one, not a specialty.
Read the names it gives back
It will answer with a handful of businesses and usually a sentence about why. Note whether you are one of them, which of your competitors are, and what reason it gives when it gives one: reviews, recency, how complete the listing is.
Now run the same words as a plain search
Type the same thing into the search box instead of asking. Most owners find they place well here. That gap is the whole point: you can be top five when someone scrolls and absent when someone asks, and nothing tells you.
One run is one run. These answers are personalised and they move, so what you see is a reading taken on one phone on one day, not a fixed rank. Run it twice on different days before you conclude anything, and if it names you both times, you are in better shape here than most businesses and you should keep your $500.
What the analysis looks at
Eleven facts about your business: legal name, primary category, the rest of your categories, your one-sentence description, your services, address, phone, hours, founding year, service area, and the exact form of your web address. Each one is read from each source and written down word for word, without tidying, because tidying is how a real contradiction disappears before you see it.
Your own site, first
The visible copy and the structured data underneath it, which disagree with each other on the same page more often than either disagrees with anything external. This is also the half we can fix without anybody's permission.
The four listings the assistants read directly
Google Business Profile, Apple Business Connect, Bing Places, and your own website. These feed AI Overviews, Ask Maps, Siri and Copilot. An unclaimed listing here is a different finding from an inconsistent one, and a worse one.
The high-authority sources they cite
Yelp, Facebook, LinkedIn, the Better Business Bureau, and the directory that matters in your trade: Houzz or Angi, Healthgrades or Zocdoc, Avvo, Zillow, TripAdvisor. Which one carries weight depends on what you do.
The structured sources almost no local business has filled in
Wikidata, your state business registry, and entity records like Crunchbase or OpenCorporates. Mostly empty for businesses your size, which is why they are worth something.
What the models say about you today
A set of the questions your customers would ask, run through a monitoring tool in clean sessions across several models. Clean matters: typing the same question into an account that has been talking to you all week returns an answer shaped by that history, not by what a stranger would see.
A ranking is something you argue about. A contradiction is something you point at.
Nobody can show you a scoreboard for how assistants pick businesses, and anyone who shows you one made it up. What we can put in front of you is your own Google listing next to your own Yelp listing, stating two different things, both of them yours.
There is no methodology to defend there and no metric to dispute. You can see it, and you can see it fixed.
What you get
A written analysis, by email. You give us your business name, your website and the city you serve. You do not need to give us access to anything.
- One page with your eleven facts down one side and every source across the top, each cell holding what that source actually says, word for word. The contradictions are marked where they sit, so you read the disagreement rather than our description of it.
- The sentence you should be stating everywhere, written to fit the tightest field among your sources so it can go on all of them unchanged.
- What the models said when asked, with the questions, the date and which models answered.
- Which sources you can change yourself today, which need an account you may not have claimed, and which need us.
- What we could not see, named as not checked rather than counted as a gap in your business.
What this cannot do
It cannot put you in the answer. Nobody controls that. We can remove the reasons you are being passed over and measure what changes, and that is a different promise from a place in a list.
It cannot get you into the third-party pages the models lean on most. Most of what an assistant cites is not your website. It is other people writing about you: roundups, reviews, forum threads, local press. Getting a business into those is slow, it looks more like public relations than like marketing, and it is not something we can promise or fully control. We do not sell it, and we would rather say that here than have you find out after paying.
It cannot tell you how long the fixes take to land. We have not measured it, and every number published on this is somebody's anecdote. What we do instead is date every change and re-ask the same questions later.
It cannot change what only your accounts can change. Most of these listings need your own verified login. Part of this work is you at the keyboard for an hour, or granting us access, and we scope that before quoting anything.
AI Visibility Analysis
$500
Credited in full against the fix. If you have us correct what the analysis finds, the $500 comes off that work and the analysis costs you nothing.
We quote the fix after the analysis, not before. The price turns on how many sources are actually wrong and whether you hand over account access or sit at the keyboard with us, and neither of those is knowable from outside. A number quoted today would be a guess wearing a decimal point.
If you read the analysis and stop there, you keep it and owe nothing further. If you hand it to whoever runs your website and they fix it, that is a good outcome and we would rather you knew than not.
When not to buy this
If you ran the free check and it named you, twice, on different days. That is rarer than you would think and it means this is not your problem right now. Spend the money on whatever is.
If you have never claimed your Google Business Profile. Claim it first, for free, this afternoon. That single step does more than an analysis of sources you do not yet control, and we would rather tell you that than sell you a document that opens by telling you that.
If your customers do not find you through search or maps at all. A trade that runs entirely on referral and repeat work has a different leak, and this is not it. Talk to us about the other one.
Questions
Why does ChatGPT not know my business?
Usually because the sources describing you disagree with each other. Your website, your Google listing, your Yelp page and your Facebook page were each written at a different time by a different person, so they state different hours, a different service list, sometimes a different name. A model resolving that ambiguity does the safe thing and names a business it is more certain about, which is your competitor. The fix is not more content. It is one description, stated identically everywhere.
What is an AI visibility audit?
A check of whether AI assistants name your business when someone asks for what you sell, and of why they do not. Ours reads eleven facts about your business from every source that feeds those assistants, marks where those sources contradict each other, and runs a set of your customers' real questions through several models to see what comes back. You get the contradictions, the corrected sentence, and the order to fix things in.
How do I get my business recommended by AI?
Start by being describable. The assistants assemble an answer from your listings, your site and whatever third parties say about you, so the work is making all of those agree, making your site readable without JavaScript, and being present in the sources for your trade. Nobody can promise you a place in an answer, and anybody who does is selling you something they do not control.
Is this the same as SEO?
No, though the plumbing overlaps. Search engine work is about where you place in a list of links. This is about whether you appear in an answer that has no list, no second page and usually three names in it. The same site fixes help both, and the identity work that matters most here is not something a ranking service typically touches.
Can you guarantee my business will show up in AI answers?
No. Models change without notice, and the answers are shaped by where the person is, what account they are signed into and when they ask. What we can do is remove the reasons you are being passed over, and show you what the answers looked like before and after, with dates. We promise the rigour, never the outcome.
How long until AI assistants pick up the changes?
We do not know, and we will not quote you a number. Every published figure for how long a corrected listing takes to reach the assistants is somebody's anecdote. We record the date every change was made and re-run the same questions later so you can see it happen on your own business rather than take our word for it.
What does an AI visibility audit cost?
The analysis is $500, credited in full against the fix if you have us do it. The fix itself is quoted after the analysis, because the price depends on how many sources are actually broken and whether you hand over account access or sit at the keyboard yourself. The ten-second check on your own phone is free and you do not need us for it.
Ask your phone before you ask us.
Ten seconds, your own screen, and you will know whether you have this problem. If it names your competitors and not you, that is when the $500 is worth spending.
AI Visibility Analysis, $500, credited in full against the fix. Or see the full business audit if this is one of several things you want looked at.